Payments & Cash on Delivery
Last updated: 15 November 2026
Pay safely online with UPI, cards or net banking — or pay at your door with cash on delivery (small advance online, the rest on delivery).
Ways to pay
- UPI (GPay, PhonePe, Paytm and others), debit and credit cards, net banking and wallets, through our secure payment partner.
- Cash on delivery (COD) on every order — pay a small ₹0 advance online when you order, and the rest at your door.
All prices are in Indian Rupees and include GST.
Cash on delivery
- Available on every order, with no minimum and no extra COD charge.
- When you place a COD order you pay ₹0 online (UPI, card or net banking). This is part of your order total, not an extra charge — it confirms your order so we can ship it straight away. You pay the rest on delivery.
- The ₹0 advance is not refunded if you cancel the order or return it. A size exchange is still free. If we cancel your order ourselves (for example, it’s out of stock), we refund the advance in full.
- If the advance isn’t paid, the order isn’t confirmed and is cancelled automatically after a while.
- Pay the delivery partner in cash, or by UPI if they offer it. Please keep the exact amount ready.
- COD may not be available on some PIN codes or for some orders. Online payment is always available.
Is it safe?
Online payments are processed by our payment partner on secure, encrypted pages. We never see or store your card number, CVV, UPI PIN or banking password.
Batte will never call, email or message you asking for an OTP, PIN, CVV or password. If anyone does, it isn’t us — please don’t share it and tell us at [support email].
Payment failed but money was deducted?
This usually reverses by itself. If the order wasn’t placed, the bank or payment partner returns the amount within 5–7 working days. If it doesn’t, write to [support email] with the date, amount and transaction reference.
Invoices
Every confirmed order gets an invoice by email. You can download it any time from My Account → Orders.
Refunds
Refunds for cancelled and returned orders go back to the original payment method, or to your UPI ID for COD orders. See Cancellation, Returns & Exchange.